Lync 2013 On the Move

FAQ for Lync 2013 for Windows Phone When I make a Lync call does it use my mobile minutes? The Require Wi-Fi for VoIP setting allows you to choose whether you want to use the cellular data network for audio calls. When you turn on Require Wi-Fi for VoIP and a Wi-Fi connection isn’t available, Lync will try to make the call by calling your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Lync call. As a result, your mobile minutes may be used. I don’t see all my conversations history on my mobile phone The conversations history on Lync for Windows Phone is not synced with Microsoft Exchange. This means that conversations that occur on your Lync mobile device will be displayed only on that device’s conversation history and nowhere else. Also, when you delete a conversation on your mobile device, that conversation is permanently deleted. To keep a record of a particular conversation you’ve had on Lync on your mobile device, send the conversation to yourself from Lync as an email message. What version of Lync do I have to be on to use Lync on my mobile device? February 2013 Cumulative Update for Lync Server 2013. For more information, contact your support team FAQ for Lync 2013 for iPhone When I make a Lync call does it use my mobile minutes? The Require Wi-Fi for VoIP option lets you choose if you want to use the cellular data network for audio calls. When you turn on Require Wi-Fi for VoIP and a Wi-Fi connection isn’t available, Lync will try...

Lync Pre-call Diagnostics – Windows Store

Microsoft have released a useful tool for diagnosing network quality to determine if it is good enough to hold a Lync Audio call prior to starting a meeting. At the time of writing this app is only available for Windows 8 or 8.1, no app exists for windows mobile or RT devices. The app can be found on the Windows store, a search for Lync Diagnostics returns the following: Further information about the app can be seen by clicking on it, simply click to install. Once installed you will have a Lync Diagnostics icon pinned to your start screen. To run simply start the app and enter: Sip uri – user@domain.com Domain/userid – to test against an office 365 account I entered user@domain.com here not domain/userid Password Now simply press Start to begin the test. The test above was run over a Wifi connection using a BT adsl connection – typically voice calls are pretty good over this connection. The MOS score of just under 4 confirms this connection is suitable for voice – The MOS scale is 1-5 (1 bad, 5 good), see the hyperlink below for a full description of the MOS metrics. A list of past tests can be seen on the left hand side of the page so comparisons can be made with tests run in different locations or at different times. Some background information on the MOS score (Mean Opinion Score) – http://technet.microsoft.com/en-us/library/bb894481(v=office.12).aspx Interesting to compare the results with results taken from the Lync Online Transport Reliability IP Probe http://trippams.online.lync.com/ This tool measures connectivity to the Microsoft Online servers whereas the Windows store app...

Crestron, creators of the RL Lync Room System, appoint 1plex as Partners

1plex are pleased to announce we have been appointed as a Crestron partner which gives us the ability to sell the range of Crestron products including the Crestron RL Lync Room System. Crestron have a ‘try and buy’ scheme which enables customers to rent the RL system for 90 days to conduct a full product evaluation. At the end of the term the system can be returned or purchased, if purchased the rental fee is deducted from the purchase price. 1plex have access to the Crestron RL demonstration facilities in London and Bagshot, please get in touch if you are interested in seeing a demonstration of the Lync Room System in...

VVX500 Initial Setup with Lync 2013

The following describes the process to follow to perform the initial out of the box setup of the VVX500 for testing with Lync 2013. Connect phone to PoE switch, connect laptop to phone, turn off wifi on laptop to be sure the laptop is connecting through ethernet via the phone. Connect to web interface of phone from your laptop (see below) Note internet explorer doesn’t seem to work – can’t login, used chrome instead using default credentials user=admin, password = 456 Go to Utilities > Software Upgrades – Click check for updates – this will query the Polycom Servers so the phone needs internet access. Select and Install 5.0.0.6874 After the phone has restarted, hold 1 4 9 keys at the same time for 2 – 3 secs The following screen will appear. Enter 4 5 6 as the password Select Lync on the next screen, the phone will restart and display On your PC, install Better Together over Ethernet (BToE) connector application from Polycom support site Enable BToE pairing on the phone – Settings > Features > BToE > Enabled Now we have a pairing status option, select it And select pair Easy as that, now for some functionality testing which will follow in a future blog...