Issue with Bluejeans and Lync when using CX5000 or CX5100 devices

I recently experienced a problem testing Bluejeans from a Crestron Lync Room System. I then retested on a Smart SRS and found the same issue, strange as the same Lync accounts signed into a laptop could join a Bluejeans conference without any problems. I collected the logs and sent them to BlueJeans who came back with this response..  “After analyzing the client logs and the corresponding meeting logs on our servers, it looks like this issue is related to a known issue that we are tracking, where the endpoint is sending two video m lines in the offer SDP (invite) and BlueJeans is not able to handle it properly.”   Sure enough, both LRS’s had CX roundtable devices attached so I retested by plugging in the Logitech CC3000e and immediately the LRS could join Bluejeans calls without a problem. The fact I was using an LRS was irrelevant and I’ve proven that using any Lync client with the CX5000/5100 causes the connection to a Bluejeans conference to fail, reason being that Lync is making an SDP offer for both main and pano video. In the short term it’s not possible to join a Bluejeans conference if you have a roundtable device connected. Bluejeans are working on a fix for this issue but no date has currently been set for an...

Microsoft demos breakthrough in real-time translated conversations

Microsoft showed off a cool, forthcoming feature of its Skype software at the inaugural Code conference in California: Real-time audio- and text-based language translation.  In this demo, Skype translates a conversation between two Microsoft employees—in English and German—almost live. It’s easy to see how this could be a compelling feature, especially for business, if it works well.  The feature will roll out gradually across Skype software starting sometime later this year....

Sixth-form college wins national award for making virtual lessons a reality with Microsoft Lync

Cambridge independent sixth-form college CCSS (Cambridge Centre for Sixth-form Studies) has won a national award for an initiative that is bringing virtual lessons to schools across the world. The college’s Cambridge-e won the IT Innovation category in the first ever awards from the ISA (Independent Schools Association), the professional body for independent school headteachers. Cambridge-e is a liveonline teaching programme that brings an additional range of GCSE options to other schools via a virtual classroom with teacher and pupils sharing real-time fully interactive lessons. The online teaching programme provides interactive teaching using Microsoft Lync. It also uses Microsoft cloud services to enable students to access, edit and share GCSE course information wherever and whenever they want it. Microsoft Lync was first implemented in CCSS in 2012. Having taken the decision to invest in a more modern and efficient telephony system, CCSS’s Principal, Stuart Nicholson, asked 1Plex to investigate appropriate options. 1Plex personnel have been involved in implementing Information Technology and Communications (ITC) at CCSS for many years and are specialists in Unified Communications. 1Plex evaluated a number of options, before recommending Microsoft Lync Server 2010. As well as providing numerous capabilities such as instant messaging, presence awareness, file transfer, desktop sharing, peer-to-peer and multiparty voice and video calling, and audio, video and web conferencing, it has also made the virtual classroom a reality. The CCSS entry stood out in what was a very strong category said the judges. “The standard of entries in the IT category was really high, but the submission from CCSS really was outstanding,” said Angie Shatford of the ISA. “Their Cambridge-e initiative is ground-breaking, and offers...

What’s Going On – May 2014

May already – time flies when you’re having fun! To keep you up-to-date on what’s been going on in our world, we’re going to post a monthly update summarising what we’ve been up to. Pre-May we had a very busy start to the year including a trip to Melbourne, Australia and Breda in the Netherlands for Lync Enterprise Voice rollouts. We also attended the Microsoft Lync Conference in Las Vegas, Nevada. Back in the UK, having become a SMART partner, we have a new demo office at Milton Hall showcasing the Smart Room System for Microsoft Lync. We have also installed Crestron and Smart Lync Room Systems and delivered user training in the UK and Belgium. The month of May has seen us just as busy! So what have we been up to… Our third Lync 2013 installation and rollout at one of the Medical Research Councils Exchange 2013 upgrade for 200 users at a Medical Research Council Installation of Smart Lync Room systems at leading pharma company on the Cambridge Science Park Added Blync and Busylights to the demo room at Milton Hall Preparation and planning for Office 365 migration for Cambridge sixth form college Celebrated the ‘ISA 2014 Award for IT Innovation’ with Cambridge Centre for Sixth Form Studies for their Lync 2013 project UK Based Lync Enterprise Voice Deployment Replaced legacy phone system with Lync Enterprise Voice AudioCodes Median 1000 deployed as gateway allowing for interoperability with MS Lync Replaced 750 phones with Plantronics Headsets and Polycom VVX range handsets Installed and trained users in use of Anywhere 365 Contact Centre Moving into June we’re planning for a major European rollout of...

Lync Mobile update for Android: tablet support and conversation enhancements

by Office 365 Team, on May 12, 2014 Barak Manor is product manager for Lync Mobile. For all Android lovers and users, here we go! Three months ago during Lync Conference 2014, we announced plans to release a Lync Android app that supports tablets. True to our word, today we’re releasing a new Lync app for Android that supports both phones and tablets. In addition to Android tablet support, our team also added two great features to enhance your conversation experience—the ability to add participants to an ongoing conversation and the ability to start an ad hoc group conversation. Use the new Lync app for Android on your phone and on your tablet I’m excited about the new Lync app for Android. Lync apps are already available across Surface and Windows 8.1 devices, Windows Phone, iPad, iPhone, and Android phones. Now, with the new Lync for Android app, we are bringing the amazing experience of Lync 2013 to Android tablets and further growing our mobile portfolio. The Lync team understands that people use a variety of devices, and we want to open the door for everyone to enjoy a great communications experience–no matter where you are or what device you’re using. The new Lync for Android app includes the same features as the previous Lync for Android phone app, with adjustments to take advantage of larger tablet screens, including icon size, and image and video adjustments. The new app is supported on all Android devices that meet the minimum requirements.       You can now add people to a Lync Meeting in progress In addition to adding support for...