Polycom Group Series Testing with Lync 2013

I recently received a couple customer comments about disappointing video quality when using Polycom Group Series devices with Lync 2013. I also made similar observations in a previous blog when testing Verba call recording with Lync but was unsure if Verba might have been contributing to the issue. To better understand the problem I spent a little time testing this for myself to see if the issues were reproducible. I set up a test environment consisting of a Lync 2013 deployment based on a single Standard Edition Lync server, WAC, Edge and Exchange 2013 installed to provide calendaring for the Polycom devices to facilitate conference join. Two Polycom Group Series devices were used, a Group 300 and Group 500. Both have 1080p and Microsoft Lync Interop licences. In every test involving the Lync client on the PC I maximized the video window. Sure enough I found problems similar to those reported. The following is a list of my tests and results. Lync Client running on Windows PC point to point call with Polycom Group 300 – see the stats below, good quality call running 720p     Polycom Group 300 making Lync point to point call with Polycom Group 500 – again the stats below show a very good quality call 1080p, very happy with that. Lync client doing a ‘meet now’ to create a conference call and then dragging the Polycom Group 300 onto the call. So now we have the same two devices as in test 1 but video resolution has dropped off from 1280×720 to 640×368. Group 300 and Group 500 in a Lync MCU hosted...

Microsoft Silver Communications Partner Status Renewed

As an active Microsoft Partner based in Cambridge, 1plex has recently renewed their Microsoft Silver Communications status. This has involved recertifying in Lync 2013 over the past few months.   As Unified Communications specialists, 1plex has the expertise to sell, design, install and support Microsoft Lync 2013 solutions alongside other complimentary hardware and software. Microsoft Lync 2013 delivers streamlined communications for the users in your business, so they can find and communicate with the right person, right now. Work across different locations and time zones using a variety of communication methods such as instant messaging, conferencing, and enterprise voice. Microsoft unified communications can also help organisations reduce the operating costs of travel, telecom and IT, while allowing them to improve their business outcomes in a sustainable...