Adding a Skype user to Skype for Business

Adding a Skype user to Skype for Business couldn’t be easier: 1. In the search bar, type in the name of the person you are looking for. 2. Under the ‘My Contacts’ tab it will say ‘No matches’, so click on the ‘Skype Directory’ tab. A list of matches will appear – in this case there was only one match to that particular name. 3. Click on the required contact and you are given the option to ‘See Contact Card’ or ‘Add to Contacts’ 4. Click ‘Add to Contacts’ and you are then given the option of ‘Other Contacts’ or ‘Add to Favourites’. Select the relevant option. 5. The contact will now appear in your contact list. Please note that until the request has been accepted by your contact, they will appear as ‘pending’ – see ‘sallyhuckle’ as an example below. Once the request has been accepted, you are ready to...

Advanced Wireless UC Headsets Announced

In February, Plantronics announced updated versions of four of its headsets line which featured noise cancelling technology. Yesterday, they announced the Voyager Focus UC, a new offering that has this same technology, but which is a wireless model. As more enterprises embrace the open plan office design, the need for better headsets with noise cancelling capabilities should be at the forefront of their UC deployment. The headset plays an increasingly vital role when it comes to communications and productivity. Plantronics recognise this rather underserved gap in the market and are capitalising on the challenges of open plan office spaces, offering devises that solve the issues of noise and distraction. The Voyager Focus UC is the first wireless stereo headset to include active noise-cancellation technology. Voyager Focus UC Features Make it your business to hear and be heard with the Plantronics Voyager Focus UC Stereo Bluetooth headset. Move fluidly between PC and smartphone and between work and entertainment with rich, immersive stereo and active noise cancelling designed to keep your focus on work, not on the chaos around you. Intuitive/User Friendly Features Works seamlessly across Bluetooth-enabled desk phones, laptops, mobile phones, tablets, and smart watches Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause music for incoming calls Enhanced voice alerts announce caller ID, mute and connection status, talk time level Dynamic Mute Alert feature senses and alerts you when you try to talk when muted Smart mic boom: wear on either side and maintain locations of R/L stereo and volume/track buttons Great audio on both sides of the call Precision...