What’s Going On – Summer 2015

Autumn already! We have been so busy over the past few months, that summer has gone by in a bit of a blur. So what have we been up to over the past few months? Globe trotting on lovely holidays? Well globe trotting yes, but all work related!! Here’s a round up of our summer activities… New Partnerships WORKSTREAMPEOPLE We are very happy to announce that we are now a WORKSTREAMPEOPLE partner, offering Anywhere365 Unified Contact Centre. Anywhere365 is an established enterprise communications and dialogue management platform for Skype for Business and Lync. Its primary focus is on enabling efficient and productive dialogues to take place while at the same time providing powerful, actionable business intelligence capabilities to extract previously hidden dialogue patterns. This is a very exciting opportunity for us, and feedback that we have had from client demos has been very positive indeed. We have been working with several organisations to review their call centre applications and Anywhere365 is certainly making a very big impression. Pure-IP We are very happy to announce that we have also partnered with Pure-IP. Pure-IP are focused on providing high quality voice solutions over IP networks. They are a certified partner of many leading voice applications with particular specialisation in Skype for Business SIP trunks. This new partnership enables us to provide SIP trunks into customers, giving them significant cost savings and simplification/centralisation of telephony services. Skype for Business With its launch earlier this year, we have been busy reskilling and training in Skype for Business. This also involved a trip to the Microsoft Ignite event in Chicago. We have been preparing and upgrading...