What is Microsoft Office 365 Cloud PBX?

Firstly, what is a PBX? A PBX (Private Branch Exchange) is a company’s telephone system. Historically it was mostly based on hardware and located on site. Cloud PBX is, in simple terms, your phone system in the Cloud. It’s Microsoft’s technology for enabling call control and PBX capabilities in the Office 365 cloud via Skype for Business Online. Now users can use Cloud PBX to take care of basic telephone call control tasks: They can make, manage and receive calls, at work, home and on the road using which ever device they wish – phone, laptop, mobile devices etc. Calls within your organization are handled by Skype for Business. Skype for Business (offered as part of the Microsoft Office 365 package) has become a popular method of communicating within and between companies, but until recently didn’t offer the telephone functionality. To enable calls outside your organization, you would need to be connected to the PSTN (public switched telephone network). There at two ways you can do this: Purchasing the PTSN Calling service add-on to Office 365 This is an add-on to Office 365, and means users will be homed in the cloud with no on-premises server deployment required. PSTN Calling allows you to search, acquire, and assign phone numbers to users in your organization so that users can make and receive phone calls with people inside and outside of your organization. There are international and domestic subscriptions available. Benefits: Cheaper and faster to get started. Pay one bill for all your communications. All the latest updates delivered automatically. Pick new numbers or port existing numbers. No need for any...