Microsoft Teams Room and Microsoft Surface hub – Co-ordinated meetings – How It works!

Microsoft Teams Room and Microsoft Surface hub – Co-ordinated meetings  1plex recently upgraded our Microsoft Teams Room device (MTR) and generation 1 Surface hub to support co-ordinated meetings and have spent a couple of weeks testing the solution, here’s some initial thoughts..   Background – we are increasingly working with customers who are jumping on the MTR bandwagon and are beginning to see the solution emerge as the default choice in video enabled meeting rooms. Customers enjoy the ease of use and we see high adoption rates with features such as proximity join proving popular as companies look to make meeting rooms simpler with less touch points. A typical meeting room now features an MTR, often combined with a camera/audio all in one solution such as the Poly Studio. Some of these customers also have investments in Surface Hub which were purchased for their rich collaboration, pen and ink capabilities rather than solely used as video conference devices. The new strategy from Microsoft see’s these two devices work together in a single meeting room, MTR providing the video conference capability and Surfacehub providing the rich collaboration experience. Configuration of the devices is relatively simple assuming both are on the latest (August 2020) versions of the software. Typically, in a meeting room the MTR will be the fixed single or dual screen in the room, the surface hub, especially if a Hub 2S will often be free standing presented on a mobile trolley. So having used the system for the last couple of weeks, here’s some feedback: Meeting join – Starting a co-ordinated meeting could not be easier, both devices...

Working from the office or Home – What is the best Headset to use?

During lockdown, like most organisations, 1plex adapted our working practices with all staff working from home. As a company we are used to working with Skype, Teams and Zoom so we very quickly developed new working practices. The amount of time spent in online meetings internally, with customers and partners was raised dramatically. Returning to the office we continue to spend an increased amount of time in online meetings but now from a busy office where multiple people are on calls at the same time, it does come with increased background noise. The devices we purchased to equip everyone working from home where it worked perfectly, suddenly didnt work so well back in the office.   The biggest example of this is headsets, a number of us purchased ‘ear bud’ style devices which we have been delighted with, they’ve worked happily for the last 6 months and we appreciate the comfort and freedom they provide and the excellent audio experience. However, within a couple of weeks of being back in the office we’ve had numerous comments that we can’t be heard over the  background noise being picked up by the microphones. Out of interest we ran a quick test of the devices used by members of the team. As Microsoft Communication partners we always encourage and advocate the use of certified devices so try to practice what we preach, there is one notable exception to the equipment used in the test which is the Microsoft Surface Earbuds, these are not certified but we have a set in use so included them in the comparison. The table below lists the...