CAREERS

Are you interested in joining our team? Please see our current vacancies below.

If you would like to apply, please send your CV and cover letter to jobs@1plex.co.uk

 


IT Role Based in Central Cambridge

Position:             IT Support Technician

Salary range:      £16,000 – £25,000

Location:             Cambridge

We are a well-established IT Services provider based in Cambridge delivering high quality consultancy and support services to companies nationally and regionally.  We have an opportunity for a support engineer to join our client support team working on-site with a key educational client in the heart of Cambridge.

About the role:

Based in the client’s offices you will be responsible for providing effective on-site technical services, including first line desktop support, server maintenance and network administration. You will be working as part of a team with the opportunity to be involved in more technical areas as your skills develop.

You should already be confident working with Windows and Office in a networked environment, and ideally will have previous support experience in a helpdesk role, but the ability to improve your skills is equally important.  You will have the opportunity to work with some of the latest technologies including Office 365, Exchange and Sharepoint online, Skype for Business, Windows Server, Windows 10 and Vmware, you should also be comfortable working with TCP/IP and supporting remote access technologies.

If you are motivated to learn and improve your technical skills and are looking for a step up to new challenge with greater responsibility and the ambition to contribute in a successful company then we will support your desire to further develop your skills and pursue relevant technical qualifications.

If you are interested this opportunity, please apply with your CV and cover letter to: jobs@1plex.co.uk

 


Could you be our next Apprentice?

Position:              Junior Unified Communications and Collaboration (UCC) Analyst

Salary range:      £150.00 per week

Location:             Newmarket

This is a Great opportunity to learn the latest cloud and UCC technologies. We have a proven track record in supporting and developing inexperienced staff and fast tracking them into exciting high tech careers.

About the role:

  • As an apprentice at 1plex you will be provided with the core skills to build an exciting career. We work with the latest and greatest technologies and support global companies with their cloud and UCC solutions. Once you have mastered the basic technologies there will be future opportunities to be involved in projects working with the latest audio visual meeting room technologies to support global UCC deployments.
  • Day to day the role will involve providing help and support to the 1plex’s Directors. This will involve gaining a full understanding of UCC technologies and visual collaboration tools, to test and configure products before further design, development and implementation. You will be using the Microsoft Office family of products including Skype for Business and will also gain an understanding of Microsoft server products and cloud technologies such as Office 365. Skype for Business is our core business and you will be expected to become an expert user of this technology
  • Salary will be reviewed after 6 months and can be increased depending on performance.
  • Dress code is smart casual

About you:

You are a problem solver, someone who is happy to ask for help but equally someone who can think and solve problems for themselves. It would be useful if you have an interest in audio visual technologies and are familiar with connectivity (in the home environment is fine) Must have good inter personal skills as you may deal face to face with clients and should be able to inspire confidence.

What does the future hold?

For the right candidate, there are excellent prospects to move into a fulfilling career with us. You will be joining 1plex at an exciting time, when we will be working on global projects deploying UCC technologies. This is a very exciting opportunity to put into practice all that you have learnt during your apprenticeship.

If you are interested this opportunity, please apply with your CV and cover letter to: jobs@1plex.co.uk

 


Kick start your IT Career…

Position:              Apprentice IT Support Analyst

Salary range:      £150.00 per week

Location:             Cambridge

 

We are a well-established IT Services provider based in Cambridge delivering high quality consultancy and support services to companies nationally and regionally.  We have an opportunity for a Junior IT Support Analyst to join our client support team working on-site with a key educational client in the heart of Cambridge.

Great opportunity to learn the basic IT support skills using the latest cloud and unified comms technologies. 1plex has a proven track record in supporting and developing inexperienced staff and fast tracking them into exciting high-tech careers.

About the role:

As an apprentice at 1plex you will be provided with the core skills to build an exciting career. We work with the latest and greatest technologies and support global companies with their cloud and unified comms solutions. Once you have mastered the basic technologies from a support perspective there will be future opportunities to be involved in projects deploying the latest audio-visual meeting room technologies to support global unified comms deployments.

Day to day the role will involve providing first line support to 1plex’s customers. This will involve telephone and email support but will involve a lot of face to face IT support at the desktop. You will support the Microsoft Office family of products including Skype for business and will also gain an understanding of Microsoft server products and cloud technologies such as Office 365. You will be responsible for routinely checking backups and capacity planning (making sure servers and cloud services has enough disk space etc). Skype for Business is used extensively for voice and video calls and you will be expected to become an expert user of this technology. On occasions, you will be expected to test video and voice quality for remote teaching where students may be located in Asia/North America etc.

About you:

You are a problem solver, someone who is happy to ask for help but equally someone who has the ability to think and solve problems for themselves. Must have good inter personal skills as you will be dealing face to face with customers and should be able to inspire confidence.

If you are interested this opportunity, please apply with your CV and cover letter to: jobs@1plex.co.uk