Training and User Adoption will determine the success of the project so are aspects of the implementation that we take very seriously, ensuring that the senior team and all the end-users support the implementation and have full confidence in using the solution.
We do not focus exclusively on the technical aspects of an implementation. The “softer” aspects, such as change management and training, are an integral part of our service.
Often, IT and Communications projects falter, overrun or even fail because there is insufficient buy-in from senior management or from end-users, or because end-users are not sufficiently well trained in the new systems. From the outset, our project team will work with the key people in your organisation to ensure these hurdles do not compromise the success of the project.
In addition to Training & User Adoption, we provide the following services:
Contact Us to discuss how we can help you realise the benefits of Unified Communications. Microsoft Lync 2010 is available for free trial for up to 180 days. Plus, we have a Polycom HDX 7000 demo unit available for on-site customer evaluations.