At 1plex, we help organisations transform the way they communicate and collaborate using Microsoft Teams. Based in Cambridge, we specialise in the design, delivery and support of Microsoft Teams technologies, including Teams Rooms, unified communications, enterprise telephony, Microsoft Teams‑integrated contact centre solutions, and modern collaboration and event spaces.
Over the past three years, we have delivered Microsoft Teams solutions on a truly global scale. Our experience spans Europe, Asia, North America and Australia, with successful projects in countries including China, Japan, India, the United States, Switzerland, Greece, Belgium, Spain, France and Australia. This international delivery experience enables us to support organisations with consistent, reliable solutions – wherever their teams are based.
In addition to meeting rooms and collaboration spaces, 1plex has extensive experience designing and supporting Microsoft Teams‑based communications platforms. We help organisations simplify complex environments by bringing meetings, calling, messaging and customer communications together within Microsoft Teams. This includes the design and deployment of Teams Telephony, supporting migrations from legacy phone systems, and the delivery of Teams‑integrated contact centre solutions that enable organisations to manage customer interactions across multiple channels from a single platform.
We also provide in‑depth Microsoft Teams analysis, giving organisations detailed visibility into call quality, room and device usage, environment performance and overall user experience across their Teams estate. By monitoring meeting room utilisation, device behaviour, network health and call reliability, we help organisations identify issues, optimise performance, and make informed decisions about ongoing improvements and future investment.
As a Microsoft Partner, we stay at the forefront of Microsoft innovation. All solutions are tested and validated in our fully equipped demo rooms at our Cambridge office before deployment, ensuring reliable performance and minimising disruption during rollout. Combining deep Microsoft expertise with a practical, delivery‑focused approach, 1plex creates secure, scalable and intuitive collaboration and communications environments that support modern, hybrid ways of working.
If you are looking for a unified way to communicate across your organisation then find out more about what we do can for you.
At 1plex, sustainability and wellbeing are integral to the way we work.
We take a considered approach to reducing our environmental impact – working with local suppliers, investing in renewable energy, encouraging remote working, and responsibly recycling equipment. At the same time, we prioritise the wellbeing of our team by creating a flexible, supportive working environment that enables people to do their best work. Together, this approach supports a more sustainable future for our business, our customers and the wider environment
We work with trusted, Microsoft‑certified technology partners to deliver reliable, best‑in‑class solutions.
As a certified Microsoft Partner, 1plex works closely with Microsoft and a carefully selected ecosystem of leading vendors across meeting rooms, enterprise voice, contact centre and collaboration technologies. These partnerships ensure every solution we deliver is fully supported, proven and built for long‑term performance.
Hello There…interested in joining us?
We are an enthusiastic friendly team of experienced consultants in Cambridgeshire, that champion hybrid working, after all isn’t that what MS Teams is all about..